ABOUT US
Redefining Healthcare for Discerning Individuals
At Luxe Health, we redefine healthcare for discerning individuals who value discreet, seamless and efficient. Our boutique home healthcare service bring comprehensive, discreet medical care directly to your home, office, hotel across Trinidad and Tobago—eliminating the hassle, time waste, and exposure of traditional clinic visits.
Founded on the principle that exceptional healthcare should adapt to your lifestyle, not the other way around, we deliver hospital-grade medical services with luxury hospitality standards. Every interaction is designed around your unique needs, schedule, and desire for absolute privacy.
Our Story
Luxe Health was born from a simple observation: busy executives, high-net-worth individuals, expatriates, and families across Trinidad deserve healthcare that respects their time and privacy. Traditional clinic visits—with their waiting rooms, rigid schedules, and public exposure—no longer serve the needs of modern, discerning individuals.
Founded by Dr. Josanne Lochan, an experienced Emergency Physician who has served in Trinidad & Tobago and Jamaica; Luxe Health represents a new paradigm in Caribbean healthcare delivery. We combine Dr. Lochan's clinical expertise with a deep understanding of what our clientele truly values: discretion, seamless, and efficient.
Since our inception, we've grown from a vision into Trinidad's premier mobile healthcare provider, trusted by executives, corporate clients, expatriates, tourists, and families who refuse to compromise on quality or privacy.
Meet the Team
Dr. Josanne Lochan
Medical Director
Ornella Jackman
Emergency Medical Technician
Mckindi Glasgow
Fractional Human Resources
Concierge Support
Isha Chapman
Contact Us
Our team is ready to assist you with appointments, inquiries, and support..
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Booking & Concierge Policy
To ensure each client receives our full clinical attention and customized medical supplies, we operate on a strictly scheduled appointment basis.
- Securing Your Bespoke Session
To confirm your appointment, a 50% non-refundable deposit of the total service cost is required.
- Payment Method: Deposits are made via Bank Transfer.
- Confirmation: Your appointment is officially secured once the transfer receipt is shared with our team and funds are verified.
2. Settling Your Balance
For a seamless experience that allows our medical team to focus entirely on your wellness upon arrival, we offer two convenient ways to settle your remaining 50% balance:
- Preferred: Pre-Arrival Bank Transfer. To ensure a "card-free" session, please submit your balance transfer no later than 2 hours prior to your scheduled appointment time.
- Alternative: On-Site Linx. Our team carries mobile Linx machines for your convenience. Please notify us at the time of booking if you prefer this method so we can ensure a dedicated machine is assigned to your visit.
3. Additional On-Site Services
Should you or a client require additional services during your session, our team can facilitate these on-site via our mobile Linx machine.
4. Cancellation & Rescheduling
As a boutique home healthcare provider, we provide limited appointments per day to ensure clients receive the clinical attention they require.
- 48-Hour Notice: We kindly request at least 48 hours' notice for any cancellations or rescheduling requests.
- Cancellation Fee: Cancellations made with less than 48 hours' notice will result in the forfeiture of the 50% deposit.
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