ABOUT US
The Intersection of Clinical Excellence & Spiritual Stewardship
At Luxe Health, we believe that your health is the foundation of your purpose. We don't just treat symptoms; we architect a lifestyle of vitality. Founded on the intersection of advanced medical science and Christian values, we serve the Caribbean’s most discerning leaders, providing a sanctuary of restoration that honours the soul, the body, and the spirit.
Our Vision
To be the premier architect of bespoke healthcare delivery in the Caribbean; providing a tailored extension of a life well-lived that is private, precise, and profoundly personal.
Our Mission
Our mission is to liberate our clients from the constraints of traditional medicine. We deliver sophisticated, mobile healthcare solutions that honor the private lives of our clients while protecting their most valuable assets: their health and their time.
The Genesis of Luxe Health
Luxe Health was born from a singular, transformative observation: for the high-impact executive, the discerning expatriate, and the modern family, health is not merely the absence of disease—it is the stewardship of one's purpose. Traditional healthcare, with its rigid schedules, crowded waiting rooms, and public exposure, has long failed to respect the two most valuable assets of the visionary leader: time and privacy.
A New Paradigm in Caribbean Medicine
Founded by Dr. Josanne Lochan, an experienced Emergency Physician with clinical tenure across Trinidad, Tobago, and Jamaica, Luxe Health represents a fundamental shift in healthcare delivery. Dr. Lochan recognized that while clinical excellence is the baseline, true restoration requires a "whole person" approach. She envisioned a service that combined the high-stakes precision of emergency medicine with the bespoke, private, and faith-based principles that high-net-worth individuals require to sustain their calling.
From Vision to Transformation
Since our inception, we have evolved from a visionary concept into Trinidad’s premier architect of bespoke mobile healthcare. We have moved beyond traditional concierge medicine to create the Luxe Leader Framework—a specialized intersection of advanced clinical diagnostics and spiritual resilience.
Driven by Purpose, Protected by Discretion
Today, Luxe Health is the trusted partner for executives, corporate teams, and families who refuse to compromise. We are more than a mobile clinic; we are clinical architects. We bring the sanctuary of restoration to you—whether in a high-rise boardroom or a private residence—honoring the "Temple" through medical precision and a profound respect for the spiritual discipline of rest.
Meet the Team
Dr. Josanne Lochan
Founder & CEO
Ornella Jackman
Emergency Medical Technician
Mckindi Glasgow
Fractional Human Resources
Isha Chapman
Concierge Support
Contact Us
Our team is ready to assist you with appointments, enquiries, and support..
Concierge Support
Billing Concierge
Careers
Booking & Concierge Policy
To ensure each client receives our full clinical attention and customized medical supplies, we operate on a strictly scheduled appointment basis.
- Securing Your Bespoke Session
To confirm your appointment, a 50% non-refundable deposit of the total service cost is required.
- Payment Method: Deposits are made via Bank Transfer.
- Confirmation: Your appointment is officially secured once the transfer receipt is shared with our team and funds are verified.
2. Settling Your Balance
For a seamless experience that allows our medical team to focus entirely on your wellness upon arrival, we offer two convenient ways to settle your remaining 50% balance:
- Preferred: Pre-Arrival Bank Transfer. To ensure a "card-free" session, please submit your balance transfer no later than 2 hours prior to your scheduled appointment time.
- Alternative: On-Site Linx. Our team carries mobile Linx machines for your convenience. Please notify us at the time of booking if you prefer this method so we can ensure a dedicated machine is assigned to your visit.
3. Additional On-Site Services
Should you or a client require additional services during your session, our team can facilitate these on-site via our mobile Linx machine.
4. Cancellation & Rescheduling
As a boutique home healthcare provider, we provide limited appointments per day to ensure clients receive the clinical attention they require.
- 48-Hour Notice: We kindly request at least 48 hours' notice for any cancellations or rescheduling requests.
- Cancellation Fee: Cancellations made with less than 48 hours' notice will result in the forfeiture of the 50% deposit.
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